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Services

Once it is built, it has to stay running. Our managed services keep the infrastructure monitored, patched and supported under a clear SLA.

Infrastructure Management

Day-to-day monitoring and maintenance of servers, storage and network devices. We keep the estate optimised so business services stay stable and highly available, and we tell you what needs attention before it becomes an outage.

Remote Infrastructure Management

Remote management of your IT infrastructure — workstations, servers, network devices, storage and security appliances — handled from our operations desk. You get continuous coverage without carrying the headcount on site.

IT Service Management

Unified management of client and server endpoints, run through proper process: incident management, change management, a real service desk and continuous improvement — measured on resolution time, not on tickets closed.

Infrastructure Deployment

From campus networks to data centre compute, our engineers handle installation, configuration, migration and commissioning — including out-of-hours cutovers when the change window demands it.

Data Centre & Automation

Server health monitoring, virtualisation management, storage optimisation, backup verification and infrastructure automation — all under a single SLA rather than split across three vendors.

Annual Maintenance & Support

Comprehensive and non-comprehensive AMC options covering hardware support, spares, preventive maintenance visits and on-site response, with defined turnaround commitments per site.

Engagement models

Choose the level of coverage that fits

Some clients want a full managed service. Others just want us on call when their own team is stretched. Both work.

Project based

A defined scope with a fixed deliverable — a new office network, a server room build, a firewall migration.

  • Fixed price and timeline
  • Documented handover
  • Warranty period included

Managed services

Ongoing responsibility for keeping the infrastructure healthy, under an agreed SLA and monthly reporting.

  • Proactive monitoring
  • Defined response times
  • Monthly service review

Resident engineer

Skilled engineers placed at your site, full-time or part-time, backed by our wider technical team.

  • Dedicated on-site presence
  • Backfill during leave
  • Escalation to specialists

Tell us what is breaking

Send us the shape of the problem and we will come back with an honest view of what it takes to fix it.